Welcome to the cabin crew portal
During the selection process we will ask you to complete a number of tests and assignments. This section explains what to expect when you move on to the next stage of the selection process.
What can you expect
The first stage of the process is divided into five parts. Below is more information on what each part involves.
About the job
Here you’ll find the full Cabin Crew job description, so you can get a clearer idea of what you’ll be doing and the skills you’d prefer to bring. If you’re passionate about excellent customer service and enjoy working as part of a team to achieve great results, this job will help you make sure our customers’ holidays start and end in a memorable way.
You’ll learn about the safety requirements you need to meet when working on board an aircraft, ensuring you work to all regulations and are fit to carry out all the tasks required as part of your job.
Finally, you’ll get an idea of what to expect during the training and our colleagues will share their experience and advice with you.
Meet our cabin crew member
You’ll hear from our colleagues about their experiences of working at TUI and you’ll also get an insight into a typical day as a cabin crew member, bringing work to life!
About you
We ask you to provide some additional information about yourself and answer some biographical questions.
The biographical questions are designed to check equality and ensure that the assessment is fair to everyone. These questions are optional. If you prefer not to answer them, please select the ‘prefer not to say’ option for the questions you do not wish to answer.
Online assessment
Situational Judgement Test (SJT)
You will be asked to answer a number of questions based on scenarios likely to occur in your day-to-day role as a cabin crew member.
Personality questionnaire
The personality questionnaire contains a series of questions designed to get a better idea of your preferred working style.
Motivational questionnaire
The motivation questionnaire assesses what is generally important to you at work and what motivates you to succeed in your job.
Check out the useful tips below before completing the online test.
English test
It is important that you have an advanced level of English to be able to understand and process all the teaching material throughout the course.
The English test lasts between 45 minutes and 1 hour. It is divided into two parts: an oral test and a written test.
Best of luck!