ROLE INTRO

Are you looking for your career to take off? Join TUI, the world’s largest Travel company as Cabin Crew.

At TUI we want our customers to have the best holidays to create amazing memories. We’re looking for Cabin Crew who can provide a safe and memorable start and finish to all of our customers’ holidays.

The role of Cabin Crew brings a unique opportunity to join the TUI family, a role where the sky really is the limit!

ABOUT THE ROLE

• You’ll deliver exceptional customer service with a ‘sales through service’ mind-set, where customer satisfaction is at the heart of everything you do.
• Driven and motivated, you’ll learn all safety, first aid and service procedures and be disciplined to follow these. You’ll always be looking for opportunities to grow and develop.
• As a confident communicator, you’ll demonstrate emotional intelligence, adapting your style, to quickly build relationships with customers and colleagues.
• Committed and passionate, you’ll enjoy working as a team to deliver results.
• Flexible to work a varied roster pattern, you’ll embrace change in ways of working, implement and encourage others to do the same.

ABOUT YOU

• Passion for delivering outstanding customer service.
• Excellent situational awareness and strong communication skills combined with fluent Swedish and English language.
• Resilient to work in a role where every day is as different as the destinations you’ll fly to, and the customers you’ll meet.
• Ability to work and remain calm under pressure.
• Work using your own initiative but, able to engage and work with various teams.
• Motivated to keep learning and looking for development opportunities.
• Appreciates the importance of following procedures and influences others do the same.

ROLE REQUIREMENTS:

Please watch this video which will give you further information around role requirements.

• Age: 18 years of age on 24th July 2024. This will be checked as part of the recruitment process.

• Reach: Able to reach to a minimum height of 189cm (without shoes on).

• Education: Fluent in English, both spoken and written.

• Education: Fluent in Swedish, both spoken and written.

• Medical: Obtain a cabin crew Medical and Drugs and Alcohol carried out by an approved Aeromedical Examiner, at your own cost before your training commences*

• Travel Time to Base: Live within 90 minutes (1 and a half hours) of your allocated airport base.

• Swimming: Able to swim 25 meters unaided.

• Right to Work: Have the Right to Work in Sweden.

• Passport: Hold a valid Swedish or EU passport, with a minimum validity of 12 months, which permits you to travel freely worldwide.

• Uniform Guidelines: You’ll be required to follow local uniform guidelines.

• Fit to operate: You’ll be required to operate in line with all regulatory and company requirements tasks relevant to the role of Cabin Crew

• Able to obtain a full and valid Airside ID to be able to operate as Cabin Crew; For this you will need to obtain the following at your own cost:

1. EASA Cabin Crew Medical and Drug & Alcohol Test carried out by an approved Aeromedical Examiner

2. Any Overseas Criminal Record Check’s

*You are personally responsible for booking and providing TUIfly Nordic with an EASA Medical Certificate and Drugs & Alcohol test results.

You are responsible for the payment of medical examination and drug/alcohol tests. Upon successful completion of the course and employment, TUIfly Nordic will reimburse half of the cost for your medical and drug & alcohol tests, which can be expensed once you join. The UK medical examination is booked and provided by TUIfly Nordic.

• Training: You’ll complete a 5-week training course. Passing this course is a requirement prior to starting in role, where you’ll be required to pass a combination of practical and theory exams.

Please note that all applications will be screened after successful completion of the online assessments, and prior to being invited to an assessment centre.

If you require any further information regarding this opportunity, please contact cabincrewcareers@tui.se.

Frequently Asked Questions

Cabin Crew Online Assessments

Cabin Crew Assessment Centre

Cabin Crew Talent Pool

Uniform Guidelines